FAQ

1. How can I contact Jorvaline?
You can reach us via email at info@jorvaline.shop or call us at +44 755244650. Our team is happy to assist you with any questions regarding products or orders.

2. What are your shipping options and costs?

1. Free shipping on orders over $55
2. Standard shipping: $6.30
3. Express shipping: $17

3. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on your location.

4. What is your return policy?
We accept returns within 30 days of purchase for unused and unopened items. Please contact us first to initiate the return process.

5. How do I return an item?
Contact our support team at info@jorvaline.shop. We will provide instructions and a return address.

6. When will I receive my refund?
Refunds are processed within 5–7 business days after receiving the returned items.